Cosham Health Centre 2017-05-05 Person 5 5 0

My experience of Cosham Health Centre is limited because I am in the fortunate position to be in good health, and I hope I continue to be this way, but I need to share my recent experiences of my 84 year old dad, husband and son who have had various problems that required help. Being the person who is nominated to make appointments, I have found that the reception team are empathetic, helpful and willing to go the extra mile to be of assistance. All three have the same doctor who is kind, listens and explains everything to put your mind at rest. My dad had to have a major operation and his doctor actually calls to check on his well being. He also allows me to accompany my dad as he has hearing difficulties and is afraid he will miss something. We never feel rushed, and never feel like a nuisance. Everything is so well organised, we have never waited more than 5 minutes. My sons test results were rushed back to him because he needed all clear for a job, and again, this was beyond the call of duty. My husband went for a relatively minor complaint and his doctor offered a complete MOT because he hasn't been seen for a few years. We can't thank the practice enough, they are an amazing team and we are so fortunate to have them.