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Collingwood Surgery
2021-12-06
Person
0
5
0
6th December 2021
Face to face appointment cancelled with 24 hour notice and no explanation given, advised to rebook, waste of time as no one is available to answer phone and when I selected the call back option I’m still waiting over 3 hours later, and I’ve waited weeks for a face to face appointment in order to get a referral
Suggested improvements
Staggered meal breaks, employ more staff, answer the phones, call back when you say you will