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Written by a patient
13th February 2018


Everything is good about this surgery apart from the appointments we get. Its like there is a scarce of doctors at the surgery. Appointments are given two three weeks. Never had this problem in India. Its a different world when it comes to health services. Not sure if its the same case with other NHS. They really need to spend more budget on NHS n recruit more doctors. At the moment its a feeling that either u have to be in a really emergency dieing situation to be taken care of immidiately or get well at home by taking prescriptions over the counter. Such a bad state it is. The other reason why I am telling this coz I am suffering from fever, body ache, cold and cough from 5days and I have to wait for it to heal itself. Who would want to suffer for a week like this. No appointments for this sort of illness.

2nd January 2019
Response from Cloister Road Surgery

Thank you for having taken your time to provide us with your valuable feedback. Sorry to hear you were less than completely satisfied. We pride ourselves on our service and the high quality standards we maintain, and would like to make things right, so we would like to thank you for bringing this to our attention. Cloister Road Surgery

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