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Written by a patient
21st November 2016


Attended for a medication review and prescriptions discussed. Doctor was very nice and helpful. However, no information was given that I actually needed to request the medicines needed separate to seeing the doctor. I'm now facing 48 hours without medication. I was also misinformed about a referral for an injury...having waited 4 days for a phone call with an appointment I made contact again to be informed that the procedure I'd been informed of was wrong and was instead advised just to attend A&E to avoid further delays. Not impressed.

Recommend
Involvement
Cleanliness
Staff
Appointment