Cleator Moor Health Centre
Birks Road, Cleator Moor, Cumbria, CA25 5HP Also known as: Fellview Healthcare 54 reviewsReviews
This surgery have no understanding of mental health issues
Over prescribed medication to ppl with PTSD
Don't follow-up on appointments
The app is all about advertising paying for bloods etc
Can't send messages
This surgery putting people at risk
This surgery is very poor the service and the doctors
They do not make any effect to read new patients medical history have no idea why they are calling you otherwise they would have read some history ...
I rang at 8 one morning told a doctor would call that day waited by phone nothing by 1 pm so i rang them said she would call this afternoon 6 pm nothing i called them again
and was told that doctor had put my name not today how disgraceful so i waited around all day and that night ended up in hospital
Was not happy you can never get appointment after 08.03 in morning or no one answers
I have been put on 6 antibiotics without being seen do not think this surgery has even looked at my medical history ti be honest and even choc emailed them asking for tests to be done yet nothing from this surgery Some doctors are have no bedside manners and just so rude
I tried all week to get an appointment! 4 days later I had sucess and was told my appointment was for 9.30.
I walked 35mins to get there, only to be told there had been a mistake and my appointment had been given to someone else! Even tho the receptionist remembers me making the appointment there was nothing they could do!
After standing at the help desk having to explain why I needed to see a doctor in front of other patients waiting to be dealt with I was turned away!
I am a full time shift worker and a mother to young kids and I do not have 70mins to waste on other people’s incompetence!
The doctor (Dr Dean) i seen was more intrested in hettjng me in and out ...j went in to see abojt my fingers not once did he look at them jus shrugged me off n referred me to skmekne else!!
I was told to phone at 8 in the morning to get an evening appointment, I tried to get through, I tried many times to get through. The calls are logged on my phone, 33 times I phoned until I got through. When I did get through I was told there was no appointments at Cleator Moor. I could get an appointment at Whitehaven but at a time I could not make because of my work and it was with a nurse practitioner, I want to see a doctor not a nurse. Shocking service. The only way you can get in is to be on the doorstep at 8 in the morning when they open the door, but I would need to take a day off work which should not happen.
Resources
Short link to review Cleator Moor Health Centre: http://iwgc.net/ejebc