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Written by a carer
24th January 2017


my sister rang for an appointment today 53 times in half an hour ... when they botherd to answer she was told the first appointment available was 17 days away .she asked infact more like pleaded with them for another closer appointment but the answer was a firm no. .she asked to see her doctor at another surgery and was told try again on monday.... ,why cant you give me an appointment for monday she asked... . oh no was the responce you will have to ring another 53 times to see if we answer on monday // people can live and die in 17 days this service is NO service with no doctors and unhelpfull jobsworth staff who wont go that extra step to help you ..... ... shut the spot down if you cant give a better a service than this . a spell in the dole que might sharpen up your unhelpfull receptionists who seem unable to complete the simple task of picking up a phone and helping someone .ive downloaded your complaint form for her and you wont hear the last of this . your allso on whitehaven name an shame . ENJOY /////

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