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Cleator Moor Health Centre
2016-12-16
Person
3
5
0
Written by a patient
Written by a patient 16th December 2016
I particularly wanted to see Dr X for continuity regarding an existing condition. I live in Cleator Moor but established that he was at Egremont today and fought my number through ‘the number you have dialled is engaged’ to secure an appointment only to end up being diverted to a nurse practitioner about 25 minutes after the stipulated time as Dr X was dealing with an emergency. I bumped into him on leaving the nurse practitioner’s room but will assume that he had returned and I had been unlucky - life happens!!! The appointment resulted in blood tests scheduled for 22 December but could I book a follow up appointment with Dr X? – no, I was told that I would have to wait until the results are through. and then go through the on the day sysem. Surely this could have been arranged today, is this 2016 or 1996?