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16th May 2024


It's not easy to get an appointment because of the time waiting on the phone but we realise staff are doing their best & know that we know for a fact that they'll go the extra mile to help . In recent weeks I have found the staff to be extremely helpful & it's much appreciated.

Suggested improvements
You are doing all you can

28th May 2024
Response from Clarkson Surgery

Hello Many thanks for your feedback which we appreciate. We have recently upgraded our telephone system and are recruiting another member of staff so this should help patients getting through to us moving forward. Kind regards. Terri Zeferino Practice Manager

Experience
Involvement
Cleanliness
Staff
Appointment