Clarkson Surgery

De-Havilland Road, Wisbech, Cambs, England, PE13 3AN
1,356 reviews

Reviews

Recommend
Involvement
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17th April 2026


Some times a long wait on telephone rece

Suggested improvements
Receptionists that greet and smile, appreciate they are busy but a cheery greeting goes a long way to make everyone at ease

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
16th April 2026


I have had a few appointments with Michael, I now ask for him when booking other appointments. He is so professional, thorough and explains everything he's doing, why he's doing it and is a really personable kind gentleman. We need more people like Michael in the NHS, top bloke.

Suggested improvements
Improved parking.

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th April 2026


Had an appointment with Michael for steroid injections and he was thorough, explained everything and was very professional. I didn't speak to reception and haven't tried telephone appointment so can't comment on those. Gave it average score. Online requests are so much easier

Suggested improvements
The wait time for an appointment from referral was longer than I had hoped but otherwise everything was fine

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
15th April 2026


I got some of my appointments by telephoning. The morning. The rest the wonderful practitioner nurses sorted out for me.

Suggested improvements
I can’t think of anything as I had excellent service through out the several months I had to attend the surgery.

16th April 2026
Response from Clarkson Surgery

Hello Many thanks for your feedback which is really appreciated. We are pleased that your experience of using our services have been positive. Kind regards. Terri Zeferino Practice Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2026


On this occasion I did not need to book an appointment as I was a pre booked appointment by the surgery

Suggested improvements
Nothing

15th April 2026
Response from Clarkson Surgery

Hello Many thanks for your feedback which is appreciated. We are pleased that your recent experience of using our services was positive. Kind regards. Terri Zeferino Practice Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Clarkson Surgery was awarded the iWantGreatCare certificate of excellence in 2025 for delivering outstanding care.

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Resources

Short link to review Clarkson Surgery: http://iwgc.net/ecb6t