Share review of Clarkson Surgery
Tweet
Share
Clarkson Surgery
2024-05-09
Person
4
5
0
9th May 2024
As always there is a problem with getting through on the telephone for an appointment at 8.30 a.m. By the time you do get through, all the appointments for that day have gone and you have to go through the same process the following day.
Suggested improvements
For the appointment I had, which was for the Spring Covid vaccine, the service was excellent.
28th May 2024
Response from Clarkson Surgery
Hello Many thanks for providing us with your feedback which is appreciated. We have recently upgraded our telephone system which should enable our patients to get through to us more easily and quickly. We have also increased the no. of our clinical staff able to support patients during the morning triage time and this will be reviewed ongoing. Kind regards. Terri Zeferino Practice Manager