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Written by a patient
6th May 2015


the 08:30am gold rush to get an appt by phone is ridiculous. by the time you get thru the appts have gone only to be told by a person 'nope, all full up today. try again tomorrow dear'. when writing to the practice manager it is a lottery whether you get a reply or not. if you don't get a reply and then ask for an answer to the letter, you get a stock reply of 'we don't answer specific individual letters'. you have to chase everything up more than once unfortunately.

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