Churchwood Medical Practice

Tilebarn Road, St Leonards-on-Sea, E Sussex, England, TN38 9QU 1 2 3 4 5 16 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
Written by a patient
2nd June 2020


receptionists unhelpful and one in particular very rude. Hard to get an appointment and very rare to see a doctor as there only seems to be one in duty who doesn’t see patients. If there was another better practice I would leave

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th January 2020


Finally got a day where I can have the time it takes to call the doctors for an appointment for a non urgent but persistent symptoms. After calling back for 20 minutes I get to speak to the receptionist who speaks as if she hates her job and me for having the cheek to call her when she is a receptionist at a doctors surgery. She asks me what is wrong so I explain and she repeats it back to me with a tone of disbelief as if I am lying so I feel I have to explain more! Then she says it will be triaged and goes to say goodbye. I have to then ask what that means for me and she then explains (in a fed up tone) that I might get a text with an appointment or the doctor will phone. Ah! Does it have to be this much hard work!

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5


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Resources

Short link to review Churchwood Medical Practice: http://iwgc.net/ecgve