Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 744 reviews

Reviews

Recommend
Involvement
Cleanliness
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Page 25 of 145
 
15th March 2024


Very helpful and very kind

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2024


I've always found all the reception staff and doctors extremely helpful.

Suggested improvements
If something isn't broken, don't try to fix it.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2024


I never have a problem contacting the surgery although I do tend to go online.

Suggested improvements
Not sure there was anything. The receptionist was lovely and the doctor was brilliant.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2024


I wanted to speak to someone about some test results and was advised someone would call back which they did within an hour.

Suggested improvements
I personally have always had good service from everyone at this surgery. The

Experience
Involvement
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Rating not given.
Staff
Appointment
 
15th March 2024


The telephone system is so much better tan it was before covid. You always get a call back and both the doctors and receptionist are very understanding of your problem. Also, now you are not in the waiting room for very long. Very happy all round

Suggested improvements
I had been waiting since December for a steroid injection, but when I pressed the link, it was full. After telephoning, I was told I would have to rejoin the waiting list. Very frustrating when you are in pain.

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Page 25 of 145

Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk