Churchfields Surgery 2024-05-06 Person 2 5 0

I received a call back from an online submission The call lasted 4 minutes which involved me providing my name and date of birth and my medical concerns I have no idea who I spoke to or their medical role the female literally just said you need to try antidepressants I’ll send them to the clinic try them for a month if you don’t get on with them stop When I want to collect them from the pharmacy I didn’t even know which one the call was so short there was accidentally prescribed 2 months of tablets which cost over £20. Since then I made a decision not to take the medication as I am not depressed never have been and had many chats through the Balance app with Dr Newton

I feel a telephone conversation to discuss issues around menapause symptoms should not be discussed over a phone call. Symptoms are complex and sometimes difficult and emotive to talk about I would like a face to face consultation to discuss in detail the problems I am currently experiencing I also have a prolactin issues I would have liked to discuss but felt my appointment was too rushed.