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Churchfields Surgery
2024-05-01
Person
5
5
0
1st May 2024
When I called, I was informed that a letter would be sent with an appointment. This is exactly what happened.
Suggested improvements
Instead of me calling, then getting a letter sent with an appointment, it would have been better to have offered me an appointment over the phone. That way, had the appointment offered not been convenient, we could have arranged an alternative there and then. This would have been more expedient.