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1st March 2024


I feel disappointed that when I wanted to see a Dr in October I was channeled to a prescriber. I was given a prescription which didn’t work. Rang again to see a Dr and again a prescriber gave me another prescription with only a telephone consultation. Eventually saw a Dr yesterday who was excellent and was very pleased with the consultation. I Have been referred to a hospital consultant for assessment. It’s a pity that I was not offered a Drs appointment in the first instance.

Suggested improvements
I think the above deals with this

Experience
Involvement
Cleanliness
Staff
Appointment