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24th February 2024


Diabetic review with HCA. Pleasant greeting. Engaged in what was going to occur. I requested butterfly for venesection and agreed. A truly positive experience.

Suggested improvements
Gaining a GP appointment remains difficult. Achieved one after being caller 25 and GP call. I am not convinced, as yet, that the automatic call back from in the queue works!

Experience
Involvement
Cleanliness
Staff
Appointment