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3rd May 2024


I’m still uncomfortable with having just a call back appt to start any process. It makes me feel that I have to be really, really ill or in terrible pain to get to see a Doctor. I am far more reluctant these days to ‘bother’ the Doctor with symptoms that worry me. I know that everyone works really hard at the surgery and on the odd occasions that I do attend everyone is very kind and helpful and that is very much appreciated.

Suggested improvements
As above, I hate the ‘call back’ system and wish it could go back to pre covid ways but can appreciate that at least you get to talk to a Doctor (usually on the day) and not wait days (or weeks) for an appt.

Experience
Involvement
Cleanliness
Staff
Appointment