Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 736 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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1st May 2024


I’m not a patient at this surgery but came for an appointment for my ear. Fantastic service. Doctor was fab. Thank you.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th April 2024


Appointment was for my daughter cancelled 15 minutes before so can't comment

Suggested improvements
Given more notice and provide a new appointment

Experience
Rating not given.
Involvement
Cleanliness
Staff
Appointment
 
29th April 2024


Option to retain place in queue and be called back is very useful

Suggested improvements
Nothing to add. Service runs smoothly. Staff are always attentive and helpful

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th April 2024


The phone system is a pain. Online is better but window to book is just early morning

Suggested improvements
Improve the appointments system. It must be a challenge for some elderly or confused patients

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
26th April 2024


Called at 8am, call back at 9am and appointment at 10:30am. Doctor was amazing with my little boy, thank you.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk