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Church View Surgery
2020-11-19
Person
2
5
0
Written by a carer
Written by a carer 19th November 2020
I rang to book an appointment for my 17 yr old daughter re her acne. A dr duly rang her back and advised her he would refer her. My daughter asked if she could discuss birth control. The dr advised that he was only ringing re the referral and if my daughter wanted to discuss birth control she needed to speak with another dr on another appointment. My daughter asked if she could discuss it as it maybe linked to her acne, the dr said no. How disappointing! The dr was neither helpful or friendly towards my daughter, at a time when she is suffering both physically and mentally due to her acne. Not impressed!!
Suggested improvements
Dr could have been helpful, friendly, understanding, supportive towards my daughter!