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Chobham & West End Medical Practice
2021-06-08
Person
1
5
0
8th June 2021
Very poor service often wait up to a month for a telephone app and can wait over 30 mins for someone to answer the phone
Only to be cut off
I would not advise using this surgery if you have a choice
Some of the doctors in the past were v good however now I feel there are some disinterested ones
If you get as far as speaking to one
Suggested improvements
Answer the phones within a reasonable time limit
Ditto give telephone apps
And do not attempt to brush patients off which is a very common behaviour from one of your doctors in particular