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Chobham & West End Medical Practice
2022-02-15
Person
0
5
0
15th February 2022
Unacceptable wait for telephone consultation
Husband waited 5 wks after being told we would have call the next day - never came and was then told they had left voice mails which is strange as we don’t have that facility!
I am so frustrated with the poor service offered
Information given by reception staff conflicting
No surprise that Chobham surgery patients migrating to an efficient light water practice
I will be doing the same
Why wait a month for a five minute blood test at either west end or Chobham? Totally unacceptable practice
Suggested improvements
I have worked in NHS for 30 yrs involving general practice …covid aside - deplorable service