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Charlestown Medical Practice
2018-06-04
Person
4
5
0
Written by a carer
Written by a carer 4th June 2018
Usually the care and advice has always been excellent however a recent experience with Darren on reception. He left me unimpressed with the lack of empathy, understanding and his desire to go above and beyond. It took for a visit to the pharmacy located across the road to call and state my daughter symptoms before he prioritised my daughter to be seen. Usually all the other ladies on reception really go the extra mile and are courteous and polite. Darren certainly didn’t offer the same level of service that I usual get.