Charing Surgery

Charing Surgery 2017-01-22 Person 2 5 0

The practice has got too big and has lost the 'family feeling' that it had under Dr Lister. It is frustratingly difficult to get an appointment - impossible, in fact, without going through the annoying triage system. It feels like genuine patients in need are being penalised because of those who waste doctors' time.

Charing Surgery 2016-12-23 Person 1 5 0

It is impossible to get an appointment even when you have received a request by text from the surgery to make an appointment with the Doctor after having had bloods done and they need to see you , the receptionist that are NOT medically trained make the descion that its not important for you to be seen by the Doctor even when you stress to them it was a request by the Doctor , still they dont listen . an appointment then made for 3 weeks later , i really hope that nothing happens by then because your receptionist and surgery will be reported to the medical council.

Charing Surgery 2016-12-06 Person 5 5 0

Although you have to wait for someone to phone back to triage you, it always happens and both my husband and I are always seen quickly. We rarely have to wait long in the waiting room.

Charing Surgery 2016-11-09 Person 4 5 0

Had a recent blood test carried by Kerry. I'm not the greatest patient where blood is concerned however I find Kerry is always able to carry out the treatment in a friendly,relaxing yet very professional manner. She is always very clear as to the purpose of the tests and will offer constructive advice if required. Thank you I like the fact that the surgery carries out routine blood tests rather than having to visit the William Harvey Hospital- much more personal.

Charing Surgery 2016-06-03 Person 4 5 0

I was seen by Fiona Valentine. She was professional, courteous and caring. Ensuring I was clear on everything she was doing. I would have no hesitation in recommending her to family or friends