Charing Surgery

Charing surgery is head and shoulders above the rest that I have experienced. I couldn't recommend it highly enough for its care for children. I am always able to get an appointment for my son when I need one and they make every effort to make it work for you. My personal experience for myself has also been great with credit to all of the staff and caring team of Doctors. They are an absolute credit. It is difficult to find the *care* in healthcare these days (where GP's are concerned) as the health service is under a lot of pressure but it is great to see that some surgeries are still capable of delivering a first class service. Thank you Charing Surgery.

i was referred to this surgery for a very minor op. I was impressed by how smoothly this surgery seems to operate from the welcome reception to the procedure (as I arrived very early I built up a good idea of the place). I noticed how many patients seemed to pass through and seemed to be quickly processed. Staff seemed to be efficiently moving around doing their valuable job. I liked the screen calling patients but I was impressed straight away with Dr Warrilow who called me in and introduced himself and the nurses. I was immediately put at ease by his thorough explanation of the minor procedure. He was friendly and professional. All in all it was a very satisfactory experience. Thank you

Details of biopsy clearly explained in advance. Procedure expertly performed with great care. Doctor and nursing staff kind, helpful and professional. Made the whole experience as pleasant as it could be. Thank you.

My grandparents, parents and I have always used this surgery, but since they have allowed a larger area to attend i.e. Ashford residence, it is impossible to get an appointment. I have been trying to for 3 days now, calling after lunch, but never get through. The reception staff, nurses and Doctors are all very helpful and professional, but the surgery can not cope with the amount of patience it has on its books.