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Charing Surgery
2018-12-15
Person
3
5
0
Written by a patient
Written by a patient 15th December 2018
Front of house service good and doctors great but arrangements for getting prescriptions appalling.
Complicated registration process then apparently good app but it doesn’t tell you which you have collected only what’s approved so if you can’t remember which ones you’ve picked up you don’t know if you need to reorder so guess what? You put in another order which might waste your time.
Was promised 3 months supply for pick up in December and waited ONE HOUR for only 1 months worth.
Tried to get home delivery to avoid the long wait but the app I picked doesn’t cover Charing.
Sorry but I love your practice and this is just to help you get your processes right.