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Written by a patient
24th October 2019


I have been with Charing surgery for 20+ yrs, (it used too be a lovely surgery), the service you receive from the reception staff leaves a lot to be desired, constantly running late with appointments, the wait at the pharmacy is ridiculous i have waited over an hour on several occasions, i waited 40 minutes past my appointed time for a blood test today, and because i voiced my frustration the nurse refused to carry out my test as allegedly i made her feel uncomfortable, this particular nurse is very immature and unable to deal with opposing opinions and seems to get easily offended.

Recommend
Involvement
Cleanliness
Staff
Appointment