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9th August 2023


I had to attend Charing practice in Ashford for a blood test to be done by a practice nurse. Historically I have had problems providing blood as my veins are very small & I advised nurse Heidi of this at my appointment, she was very good, gentle & considerate with me but after 4 attempts to extract blood she needed to another colleague in, in comes nurse Kerry who again was very kind & understanding about my situation, anyway she had a feel around my arms & found a tiny vein that might give some blood, sure enough on the 1st attempt she successfully extracted enough blood from me. We laughed about it afterwards & then told me she was known as the vampire at the practice & in future I could ask for her to do my bloods. So thank you again Heidi & Kerry for being so good with me & I look forward to seeing the vampire Kerry in future

Suggested improvements
Nothing

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