Share review of Cedar Practice - John Scott Health Centre

Cedar Practice - John Scott Health Centre 2021-04-29 Person 4 5 0

The practice is generally very good and they have worked hard to keep access open during the pandemic for which I am very grateful. Most staff are very kind and helpful. However, there is one receptionist who is always immediately rude and antagonistic. I always actually feel quite upset after my interactions with her. I appreciate that the receptionists are under a lot of pressure and that some patients can be difficult, but I am never rude to her and would appreciate the same in return. Other members of the reception team have gone out of their way to be really kind and helpful which I very much appreciate, especially under the circumstances.

It gets a bit confusing remembering when you are supposed to call about what.