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Cathays Surgery 2014-06-11 Person 2 5 0

Every time I visit this surgery the reception staff are extremely unwelcoming. No one smiles and everything you ask for is seemingly too much. Likewise some of the doctors are also unfriendly and I have felt belittled. I do not think this constitutes good patient care. Patients need to feel comfortable going to their surgery and asking for an appointment and also feel able to share their symptoms without embarrassment.