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Caterham Valley Medical Practice
2020-04-28
Person
5
5
0
Written by a patient
Written by a patient 28th April 2020
This review is specifically with regard to the way the practice has re organised in response to the Covid crisis:
the arrangements they have made are excellent and we hope they keep elements of this post Covid. Myself and my husband( who has mental health issues) have used the services for a range of things and found it easy to access , quick to respond and very efficient.
The option to use a variety of modes for responses from the GP ( email, text, phone, video) other than taking up surgery time are very effective and worked really well for us.
I understand that for many using these services online may not be so easy , but hopefully for those of us who find this very accessible it takes the pressure of those needing direct phone access.
Keep it! It works.