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Castlegate & Derwent Surgery 2017-09-16 Person 4 5 0

I rang surgery early and spoke to lady with lovely Scottish accent. She was very professional.and helpful to me. I told her how I was feeling and she listened to me. She suggested I speak to a Nurse who could prescribe and assured me that I was not bothering her and had done the right thing by phoning. I had a call back from nurse who sorted me out with appointment same day. Had my appointment and got given antibiotics. I think the lady on phone was excellent. I didn't want to bother anyone and she was kind to me and helped me. Hope I speak to her next time again.