Castlegate & Derwent Surgery

Cockermouth Health Centre, Isel Road, Cockermouth, Cumbria, CA13 9HT Also known as: Castlegate surgery 162 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
« 1 2 3 4 5 6 7 »
Page 1 of 31
 
15th August 2024


Fantastic surgery can always get an appt and find all the doctors nurses and reception team I've dealt with to be more than efficient. Unbelievable the speed results are delivered from blood tests to CT scans.

Suggested improvements
Nothing very happy

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd March 2019


This practice is either badly run or is over subscribed. Appointments take 3 weeks plus. Receptionists are cold, clinical ....not at all customer focused...why employ these people? Doctors consultations are basic at best. I noticed how a real doctor operated when I attended CHOC one weekend... We are really considering moving.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th November 2018


On risk register due to medication reducing immune system. Went to centre with temperature,pain and my eye closed due to infection from insect bite in eye area. Told couldn’t be seen and told to speak to pharmacist. Pharmacist could do nothing. Left in pain and worry . Fortunately relative a doctor and helped me. He was appalled

Recommend
Involvement
Cleanliness
Staff
Appointment
 
4th April 2018


The staff were nice. The waiting time needs to be quicker.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
4th April 2018


When problems arise not dealt with well.

Recommend
Involvement
Cleanliness
Staff
Appointment
Rating not given.
 
 

« 1 2 3 4 5 6 7 »
Page 1 of 31

{{category}} working at Castlegate & Derwent Surgery ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Castlegate & Derwent Surgery: http://iwgc.net/ejojo