Castlegate & Derwent Surgery

Fantastic surgery can always get an appt and find all the doctors nurses and reception team I've dealt with to be more than efficient. Unbelievable the speed results are delivered from blood tests to CT scans.

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Written by a patient

This practice is either badly run or is over subscribed. Appointments take 3 weeks plus. Receptionists are cold, clinical ....not at all customer focused...why employ these people? Doctors consultations are basic at best. I noticed how a real doctor operated when I attended CHOC one weekend... We are really considering moving.

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Written by a patient

On risk register due to medication reducing immune system. Went to centre with temperature,pain and my eye closed due to infection from insect bite in eye area. Told couldn’t be seen and told to speak to pharmacist. Pharmacist could do nothing. Left in pain and worry . Fortunately relative a doctor and helped me. He was appalled

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The staff were nice. The waiting time needs to be quicker.

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When problems arise not dealt with well.

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