Castlegate & Derwent Surgery
Cockermouth Health Centre, Isel Road, Cockermouth, Cumbria, CA13 9HT Also known as: Castlegate surgery 161 reviewsReviews
The male reception was very abrupt and rude on the phone accusing one of not being organized without understanding at all my circumstances. He needs to go on a basic courtesy and decency course.
saw promptly and with good humor.
As an DC to Generian I object to your check-in machine using first name only. Either, full name - pref or title and surname.
Barbara Robinson was very attentive and informative. Satisfied with appointment but had to wait 20/25 mins.
I phoned up about my condition not having improved after taking the last antibiotic and was told at 4:30 today (Thursday) to bring on a sample by the receptionist but then she realised that it was a 4 day week end. She then told me to phone 111 (as 101 can't remember) which I did wait for 20 mins for a reply. Then there was an issue with 111 that they only deal with after 6:30.
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Short link to review Castlegate & Derwent Surgery: http://iwgc.net/ejojo