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14th November 2022


I would like to thank Dr Ash for spending time with me and for explaining all the medical jargon and what it means in the letters I received from the hospital about my heart. He took his time, explained it all in easy language that I could understand. I had been having tests on my heart - 3 day ECG monitor, echocardiogram scan, CT angiogram, ECGs, and had the results from those that were complicated for a non-specialist to understand. I was due to have an angiogram and was so very frightened and scared. Dr Ash helped me to understand what the procedure was and why I needed it and helped me in my decision to go ahead with it. I am very grateful to him and the surgery for their time, understanding and approach. It seems that coming off atenolol I think about a year ago - maybe Nov 2021 upset things. I am to merely go back on it - job done. I was taken off it by a GP at a different practise, as I had moved way and returned to the area but it was covid times and registered elsewhere which I should not have done. Thank you to all the superb staff who make the practise an excellent one. We are lucky to have you all in Frinton.

Suggested improvements
Nothing - only ease of getting an appointment in the mornings!

Experience
Involvement
Cleanliness
Staff
Appointment