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Caradoc Surgery
2020-09-03
Person
2
5
0
Written by a patient
Written by a patient 3rd September 2020
Melanie is the most professional member of staff her public facing, communication and empathy skills are excellent. She ought to train the rest of the team.
However the phone system is appalling all engaged and options not working in total 45 minutes to get through and this was mid afternoon. Not really a caring practice
Suggested improvements
improve skills of receptionists apart from Melanie Get a decent phone system