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Caradoc Surgery 2020-09-03 Person 2 5 0

Melanie is the most professional member of staff her public facing, communication and empathy skills are excellent. She ought to train the rest of the team. However the phone system is appalling all engaged and options not working in total 45 minutes to get through and this was mid afternoon. Not really a caring practice

improve skills of receptionists apart from Melanie Get a decent phone system