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Written by a carer
5th November 2016


Why send out a text offering flu vaccinations the next day but keep me waiting on the 'phone for half an hour with the constant message that I was 'first in the queue' when I patently was't. I eventually hung up. It's almost impossible most of the time to get through. While I'm here, when are you getting the automatic front door promised years ago. Impossible for wheelchair users!! Two years ago a Nurse Practitioner promised the automatic door was being fitted soon. What happened?

Recommend
Involvement
Cleanliness
Staff
Appointment