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I have had to use various surgeries as have lived in various areas and can say without fail this is the worst. Have to wait about a week for an appointment no matter how bad the problem is. The receptionist are complete 'job-worths', unhelpful, patronising and boardering on complete rudeness. They assume all their patients are unemployed and seem to take it as a personal slight when you can't visit the surgery at the drop of a hat. Surgery does not open later, earlier or weekends like I know others do. When do you get to see a doctor, you're made to feel you have to rush - in & out within 5 minutes and mostly told to see a nurse for which you have to wait another week for an appointment. Although saying that they are the only good thing with this practice who seem to care, listen & other good advice. My advice, go join a different practice like I will be doing.