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Buxted Medical Centre
2019-10-10
Person
3
5
0
Written by a patient
Written by a patient 10th October 2019
I really do not mind if doctors are running late. 10 minute consultation slots are too short for proper patient care. But I do mind waiting for phlebotomy. Slots are in such short supply that I had to wait 12 days for a blood test. Scheduled for 8.10 a.m. Arrived in good time, phlebotomist already there. I am the first appointment but not seen until 8.30. Given that 7 minutes is probably all that is needed for a routine blood test that means a significant reduction in slots because of late running. It should have been possible to do three blood tests between 8.10 and 8.30, but only one was done. Excuse "the computer". I could only give three stars for the receptionists. Some are absolutely wonderful, knowledgeable, accommodating, helpful and efficient. Some are a great deal less so.