Share review of Burton Latimer Health Centre

Burton Latimer Health Centre 2022-08-02 Person 1 5 0

Essentially you need appointment and go through a cycle which ultimately results in nothing happening. Ring at 8am - call never answered but join the call back queue. Call you back (fairly quickly) to say no appointments and to use the online service. Online service never seems to be functional, always says closed due to COVID. State that the reason for your call just requires a referral which the initial one took 5 calls on different days to eventually be told it can be sorted over the phone. Next stage of that treatment apparently can't be and needs a GP appointment. Which you can never get. So, can't get an appointment if you call, go online or turn up at 8am and speak to the Receptionist. Need a GP appointment to get any referral or further treatment but just cannot get one. 9 months of this so far. 9 months with a trapped nerve causing major discomfort and sleep issues. 9 months with a very high heart rate which I had to go A&E for who afterwards said you need to see a GP. At every opportunity you are fobbed off. I get this is a national issue for many but what the hell do we pay taxes for these days? People will die because they cannot see a GP in 2022 Britain!

Stop fobbing people off. Stop passing from one method to book a GP to another knowing fine well none of the options will work.