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Burnham Market Surgery
2015-02-20
Person
1
5
0
Written by a patient
Written by a patient 20th February 2015
It's very difficult to get an appointment at this surgery. You either have to make an appointment weeks in advance or you can ring on the day...yeah...right!
If you phone on the day, then the fun starts...
The surgery opens at 8am, ring one nano second before and you get a recorded message telling you the surgery is closed. Ring one nano second after 8am and the phone is engaged!
After you've rung again for the tenth time, you might get through, by this time it's 8.20am - then the receptionist gleefully tells you that all the appointments for that day have gone and you should have phoned earlier - AHHHHHH!
The explanation that the phone was engaged falls on deaf ears!
The receptionist then advises that you should try again tomorrow - then you go through it all again!
No help at all!