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Burbage Surgery
2021-05-07
Person
1
5
0
7th May 2021
A patient aged 97 had not received their second Covid vaccination despite over 12 weeks having elapsed since their first one. This was initially queried on Tuesday 4 May and was told this had been marked as "URGENT" and that the individual would be contacted in the next few days. By Friday 7 May this had not happened so when this was queried again , were told that according to their medical records they had already received vaccination number 2. This is totally incorrect ! How can the medical records , of an extremely vulnerable person, be so inaccurate ?? This has to raise issues about the accuracy and competency of those keeping patient records at this practice. The 97 year old has still not been contacted about their 2nd Covid vaccination, why not ??
Suggested improvements
See above. Contact your patients as agreed and keep accurate medical records