Report this review of Broadstairs Medical Practice
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Broadstairs Medical Practice
2019-08-15
Person
1
5
0
Written by a patient
Written by a patient 15th August 2019
I am absolutely disgusted by the receptionist's behaviour during a recent telephone call to try to make an appointment. I was 11 days post surgery and was worried one of my wounds/incisions had developed an infection, so I rang my GP surgery to make an appointment to get it checked out. I was told on the phone by a very rude receptionist that I should seek advise from a pharmacist before contacting the GP surgery to make an appointment. After an argument I was offered an appointment the following day with a nurse. Unhappy with this I contacted GAU who saw me the same day, as suspected my wound is infected so swobs were taken and antibiotics given.
How the hell can you justify telling a post surgery patient to seek advise from a pharmacist instead of seeking medical attention from a doctor or nurse as instructed upon hospital discharge?