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Broadstairs Medical Practice
2020-02-07
Person
1
5
0
Written by a patient
Written by a patient 7th February 2020
I attended for diabetic review but computer was down so no test results. No records of any kind including blood pressure, blood tests, urine tests etc . I agree I attended the appointment but the review was abandoned as the base test results were not accessible . I was asked to re-book which I attempted, but the appointments system was also down. So was told to rebook review following day.
Next day "sorry but you did attended diabetic review and its ticked on computer as being complete" now you have to wait a year for next. The review is recorded as completed on computer records even though it has not taken place. No discussion of test results took place and no discussion of current medication problems/ side effects took place. Reception only offered a medication review in 10 weeks time.
I'm furious how can medical records be falsified and practice condone and enforce the practice not to mention no discussion or investigation on medicine side effects.