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Broad Street Surgery
2014-06-20
Person
4
5
0
Written by a patient
Written by a patient 20th June 2014
The doctors at the surgery are very good, they take the time to talk through their digonossis and will put you forward for further consultation if they deem it nessessary.
The only minor complaint is the lack of appointment slot - to correct this I would like to see weekend and late opening of the surgery.
4th July 2014
Response from Broad Street Surgery
Thank you for your feedback, regarding the appointment slots - we are trying to free up as many slots as possible, we do run a telephone triage service on Monday,Tuesday & Friday mornings along with an additional session on Tuesday afternoons (this is dependent upon doctor staffing i.e. if we have doctors on annual leave this does not operate). Regarding the evening slots we are open until 6.30 pm in the week, and do run an early morning commuter clinic on Thursday morning starting at 7.30 am. We too have thought about late evening & weekend appointments but are currently too small to deliver this alone, we are working with other GP surgeries to see if we can provide this as a group, hope this helps. All the best- Dr Dosanjh