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24th November 2023


I visited surgery today to get my home address updated in the NHS records, owing to shifting of house and I met Davinder at the reception today. It was a very positive experience, she was not only helpful to handle my issue and sort it, but also helped me with the process of repeat prescription, required knowledge and guidance on the process and surgery as I am relatively new to the area. Her smile and caring attitude is what I needed as I was struggling to understand why was it not working. Thank you Davinder and thank you Broad Lane Surgery for your support and services.

Suggested improvements
My experience was fantastic and hence I do not have any improvement suggestions !

Experience
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Appointment