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Brecon Medical Group Practice
2022-04-19
Person
4
5
0
19th April 2022
I would like to give a big thanks to the nurse Meryl I saw today. I get super nervous about some appointments that involve a not very comfortable screening and she was so lovely and calming. She made me feel very relaxed and that it was normal to feel how I felt. She made the whole procedure very quick and easy. I couldn’t thank her enough for how she was with me today, a truly lovely woman and a credit to your team.
Suggested improvements
The only issue I have with Brecon surgery is the long voice recorded message when trying to make an appointment; I also find I quite hard to make an appointment and always told to call back at another time. I believe there should be an easier system for this.