Share review of Brecon Medical Group Practice

Brecon Medical Group Practice 2023-03-23 Person 3 5 0

I saw Tom Banning at the asthma clinic that was great. The down side was that he said the last asthmatic nurse I spoke to, who had said she realised from the telephone conversation that I was unwell so she would ring back before the end of March, I cannot remember whether this was last year or the previous year, anyway she did not phone back. Yet Mr Banning said, from what the screen told him, that she could not get hold of me. Well I can check my landline phone for the numbers that have called me. Of course she could not get hold of me because she did not phone me back. It wasn’t any more than I expected but please do not put on my notes that you could not get hold of me. Anyway Mr Banning asked if I had a smart phone yes I said so he suggested the Asthma Hub app great so this evening downloaded it and it is so poorly designed that I have to keep going back from this year to the year I was born!! Every other app where I have to put my date of birth in you can select with ease you year, month and day of birth. I cannot be bothered with such a badly designed app. The consultation with Mr Banning was extremely useful but the app and the nurse’s notes on my record are nothing but a joke. I do not wish to criticise but if a job is worth doing then at least do it properly. Yours Lindsay Wilding

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