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Brecon Medical Group Practice
2024-02-14
Person
4
5
0
14th February 2024
Very difficult to get a phone appointment on hold approx 50 mins but after review was given a follow up appointment by dr which then resulted in a visit to hospital.
Attended with a poorly 7 month old was given a very thorough review, check up and advice by Dr Emily Williams and due to concerns a follow up appointment was made for 48 hours later. On reattendance and no improvement a prompt referral was made and visit to Grange hospital.
Dr went above and beyond ; very thorough , open to questions and relaxed empathetic manner to relax anxious parents. She checked previous history and gave us amazing service; this dr is a true asset to the centre.
Suggested improvements
This dr was amazing and extremely helpful, calm, reassuring and friendly